Quality Management System (QMS)

Diligent’s QMS incorporates the Software Engineering Institute’s (SEI’s) Capability Maturity Model Integration (CMMI) for Development (CMMI-DEV) and has been SEI-appraised at Maturity Level 3.

Our Process Categories of Process Management, Project Management, Engineering, and Support are illustrated in the following graphic.

Diligent’s methodical implementation of our Maturity Level 3 Quality Processes and tools on projects ensures that customers receive the foremost quality of Information Technology (IT) services and work products which meet requirements, satisfy quality performance measurements, are on schedule, within budget, and accomplish continuous improvement.