About Diligent Consulting Inc.
Diligent Consulting Inc. provides information technology solutions in support of government clients. Our leadership team has expertise in software development and application modernization, professional services, cyber security and intelligence solutions. Founded in 2001, Diligent has developed a diverse and award winning business portfolio that support our customers’ program success.
Our Leadership Team
The Diligent motto of “Integrity, Skills and Experience” is characteristic of the entire Diligent workforce, but it is especially applicable to the leadership team. The Diligent leadership team has years of formative experience in successfully leading IT service teams and acting as managers on many programs in various federal agencies. Diligent’s business line division managers plus our business development, human resources, financial and contracting professionals have many years of experience—both in the private sector and the military.
Diligent’s top executive officers are, left to right, Doug Klaymeier, Co-Founder and Treasurer, Pete Fredericksen, Senior Vice President of Corporate Development, Rick Riney, Executive Vice President and Chief Operating Officer and David Cerminaro, Co-Founder and Chief Executive Officer.
Co-Founder and Chief Executive Officer
As Diligent’s chief executive officer, David is responsible for Diligent’s day-to-day-operations. He co-founded Diligent with Doug Klaymeier in 2001. David, a disabled veteran, served 18 years in the United States military and retired as an Air Force officer in 1997.
A highly respected figure in the consulting industry, David has stayed true to his vision of creating a company where people can be proud of their work. A commitment to customer service started very early in David’s career and is a cornerstone to his philosophy of solution delivery. This customer centric approach has served as the foundation for a very successful 16 years in the Information Technology sector. It is with David's leadership that Diligent has expanded its services and grown to over one hundred consultants.
David holds a degree in Computer Science with San Angelo State University.
Co-Founder and Treasurer
Doug Klaymeier co-founded Diligent Consulting Inc. in 2001. From 2005 to 2012, Doug served as Chief Financial Officer, where he shared responsibility for the company’s day-to-day operations with David Cerminaro. Doug has over 20 years of professional technical experience. Prior to his role with Diligent Doug served as Principal Consultant with ThinkSpark Corporation/Database Consultants, Inc. While there he designed, developed and served as project manager of several web-based systems for Nextel Communications, DecisionOne and the Air Force Reserve.
Doug holds a degree in Nuclear Engineering with the University of South Florida, December 1995. In addition he has performed Post Graduate work on a Masters in Engineering Management with the Air Force Institute of Technology and Florida State University.
Executive Vice President and Chief Operating Officer
Rick has dedicated his professional career to providing solutions which blend excellent technology with solid business principles. This comprehensive approach to creating value is a result of over 35 years of hands on experience in all aspects of the IT business leadership — business development, fast paced technical application, new business start-up, program management, and operations and P&L management. Rick joined Diligent as an Executive Vice President and Chief Operating Officer in 2012 focused on developing a unified vision, continuing to strengthen customer relationships, accelerating the growth of the company with solid business practices. Rick has held Senior Leadership positions at NCI Information Systems, Karta Technologies, and Lockheed Martin, prior to joining Diligent. As General Manager of NCI Information System’s Air Force and Technology Services Group, Rick managed P&L for a diverse program portfolio in excess of $125M - including transition of the Karta Technologies acquisition, where he was SVP of Business Development. At Lockheed Martin, Rick enjoyed successes in Enterprise Resource Planning (ERP), the Defense Civilian Personnel Data System, Intelligent Transportation Systems, Robotics, Planetary & Launch Vehicles, the Superconducting Super Collider, and the Space Shuttle External Tank programs. Rick graduated with honors from Ohio Institute of Technology. He is active in AFCEA (and mentors Young AFCEANS), serves on the Board of the Airman Heritage Foundation, and is devoted to the Knights of Columbus in San Antonio.
Senior Vice President of Corporate Development
As Senior Vice President of Corporate Development, Pete manages all aspects of business growth for Diligent. This includes strategic analysis of various business growth and development opportunities and partner management, including alliances. Pete has held the positions of Vice President of Business Development and Vice President of Operations and was instrumental in tripling the size of Diligent since 2005. With over 30 years in the IT Industry Pete has served in numerous leadership positions. Prior to joining Diligent, Pete was the Director for Air Force Air Education and Training Command and Air Force Personnel lines of business for Lockheed Martin Information Technology Services. In that position, Pete managed $40 million in annual revenue, over 400 employees, and was responsible for all aspects of the business. Pete was recognized with numerous performance awards including the Lockheed Martin President's Award for Management. Pete graduated from Texas A&M University - Institute of Electronic Science. Pete is active in AFCEA, The Valero Texas Open and has devoted his time to many ministries within the city of San Antonio.
Vice President of Business Development
Roger is responsible for managing all sales and marketing activities related to Diligent’s NETCENTS-2 contract and other developing markets for Diligent. Since joining Diligent in February of 2002 he has held various leadership positions within the company, to include his current duties as Vice President of Business Development, as a Senior Program Manager on diverse federal and commercial contracts, and as the company’s Facility Security Officer. Prior to joining Diligent, Roger was the Director of Infrastructure and Director of Education for Database Consultants, another Information Technology consulting firm with revenues exceeding $80M in 2000. In these positions, Roger led the company in its Oracle Approved Education Center (OAEC) program, which covered 13 education centers and business locations throughout the country. He was responsible for managing and supporting all of the company’s computer and communication systems and real estate operations. Roger was a network administrator and project manager on numerous network and software development and projects for the United States Air Force. He separated from the military in 1996 as a Captain. Roger graduated with a Bachelor of Science degree in Electric Engineering from the University of Notre Dame, Notre Dame, Indiana, and a Masters of Science degree in Computer Information Systems from St. Mary’s University in San Antonio, Texas. Roger is very involved in non profits and charities that support STEM related activities including the Cyber Patriot Program.
Vice President of Operations
As the Vice President of Operations, Steven reports to the Chief Operations Officer and is responsible for planning, managing, directing and coordinating operations in support of the company's growth. He is charged with leading all operational aspects of Diligent's Cyber & Intelligence, Software Development & Modernization, Mission Support and Professional Services Divisions, which encompass 17 projects and over 100 personnel and subcontractors. He is responsible for strategic planning and formulating policies for future growth, establishing goals, measuring and managing progress against goals, and reporting operational status to Executive Staff. He is directly responsible for the Operational Profit & Loss statement and for growing and managing Diligent operations in the Federal sector in accordance with our Strategic Plan. He takes great pride in establishing and improving processes which consistently lead to high levels of customer satisfaction. He also enjoys the challenge of continually assessing today's rapidly changing IT environments to create strategies that provide customers with timely and innovative solutions to address future requirements. Steven has extensive senior leadership and management experience involving large numbers of personnel and high-dollar programs. Steven gained his extensive leadership and management skills while serving a 24 year career in the United States Air Force, ultimately retiring as a Chief Master Sergeant. Steven is a Certified Project Management Professional, has a Master's degree in Business Administration from Webster University, is a Certified Information Systems Security Professional, is a certified Lean Six Sigma Master Black Belt, has multiple Master's Certificates from Villanova University and holds a Master's Certificate in Government Contract Management from George Washington University.
Director of the Software Development
& Modernization Division
In this role Mike manages the portfolio of software development and modernizations programs. He is responsible for managing a team of software developers as well as the client relationships. Mike is widely respected for his ability to lead a software lifecycle from idea to maintenance in collaboration with a diverse team of program and technology representatives using the Evolution Solution as a framework.
Prior to joining Diligent Mike served as the Air Force Director of Manpower and Personnel and AETC Chief in the assignments Division of the Air Force. He retired from the Air Force as a Colonel. He started his career in business as a consultant and Business Development Manager.
Mike holds a BS in Physical Science from the University of Memphis and a MS Operations Management from the University of Arkansas. He graduated from the Air Command and Staff College, Squadron Officer School and Air War College during his Air Force Career.
Director, Cyber and Intelligence Division
Robert M. Zapata completed a military career in the US Air Force as a Health Care Administrator. Initial assignment was at Dyess Air Force Base in Abilene, Texas. There he performed functions within medical records, patient administration, resource management and managed care. His next assignment he functioned as manager of Managed Care, Biometrics Research and Development, and later provided program management support and strategic analysis to IM/IT systems-related projects. As manager, responsible for customer service desk operations, policy formulation, data analysis, software and hardware troubleshooting. His singular distinguished experience enabled selection to deploy with an air transportable hospital to the country of Oman in support of Operation Enduring Freedom in 2001. After his tenure with the US Air Force in 2007, Mr Zapata began a second career in Health Care Administration as a contract Program Manager conducting business with the Air Force Commodity Council managing 50 personnel at 17 hospitals. Next, assumed several positions within the US Army Medical command: Program Manager, Traumatic Brain Injury/Behavioral Health/Telemedicine, Southern Regional Medical Command, Ft Sam Houston, TX; Senior Analyst, Health Care and Data Quality Management, US Army Medical Command/PASBA, Ft Sam Houston, TX. His next adventure was with ASM Research as a Strategic Management Consultant, as well as a Management Analyst on the Defense Medical Human Resource System internet (DMHRSi), Strategic Management Planner with the Air Force Medical Operations Agency, culminating as a Program Account Manager for ASM’s IDIQ contract, Consultant, Advisory and Technical Service (CATS), awarded by the Air Force Medical Service Commodity Council. Currently, Robert is working at Diligent Consulting, Inc as a Program Manager, Cyber and Intel Division. He also is directly involved with other contract account delivery and business development efforts.
Mr. Zapata's education includes a Master of Science in Management from Troy State University; Bachelor of Science in Management from Park University; Associates Degree from the Community College of the Air Force in Health Care Administration, and earned a Lean 6-Sigma Sensei Certificate from Villanova University.
Director, Professional Services Division
As Director of Professional Services, Frederick is responsible to the Vice President of Operations for directing a portfolio of projects and client-site support teams providing a variety of professional IT services to DoD customers. Fred manages and reports on project performance across the division and is responsible for meeting and exceeding all contract requirements, project follow-on and new business capture, and maximizing customer satisfaction. Fred has held other positions within Diligent, including Director of Business Development and Project Manager.
Prior to joining the Diligent Consulting organization, Fred was a Senior Program Manager and San Antonio Site Director for another industry leader providing enterprise IT solutions and services to U.S. defense, intelligence, health and civilian government agencies. In addition to 12 years' experience in industry supporting DoD customers, Fred served 20 years as an Air Force Officer in space-based operations, strategic and tactical operations planning and execution, and DoD Program Management directing restricted-access projects and major program acquisitions. Fred is a Project Management Institute-certified Project Management Professional and holds a Bachelor of Science degree from Texas A&M University and Master of Space Systems Management degree from Webster University. Fred is an active member of his local community and has supported various professional organizations, such as AFCEA and ALAMO PMI throughout his career.
Director, Mission Support Division
As the Director of Operations for the Mission Support Division, Brian Wilhoite reports to the Vice President of Operations. After opening the local Diligent office in Ogden, Utah he assumed responsibility for all current Hill AFB programs and the pursuit of strategic new business opportunities. His responsibilities expanded to managing all Diligent Federal Lands IT contracts including the Denver and Vancouver, WA offices.
A proven senior leader with an excellent track record for delivering on Software Development, Operations, Maintenance, and Sustainment programs. His ability to actively listen to customer needs and his pro-active, decisive management style makes him ideal to lead Diligent's programs within his Division as well as a valuable addition to the Diligent expansion strategy.
Prior to joining Diligent, Mr. Wilhoite provided assistance to the 309th Software Maintenance Group (SMXG) at Hill AFB for almost a decade, managing a diverse staff of system, development and test engineers, as well as data and process managers. Areas of support include unique ACAT 1 software development responsibilities, A-10 Operational Flight Program avionics and weapons software baseline development and sustainment, Mission Planning System Support, along with Automated Test Equipment and hardware integration activities. Mr. Wilhoite was also the Operations Manager for the Expeditionary Fighting Vehicle Software Development Team, operating in a CMMI Level 5 process environment.
Before joining industry in 2007, Mr. Wilhoite served 22 years in the United States Marine Corps. He was a coded acquisitions officer, serving as head of the Expeditionary Requirements Branch. His responsibilities included multiple ACAT 1 programs; both Marine Corps and Naval in nature - ranging from Naval Surface Fire Support, to large deck Amphibious Ship Architecture, to support craft, assault craft and Mine Warfare platforms. He was Deputy Director of the Expeditionary Warfare School, Head of the Joint/Marine Air Ground Task Force Integration Group, Head of the Operational Assessment team for First Marine Expeditionary Force in Al Anbar Province, Iraq, an honor graduate of the Marines Corps Expeditionary Warfare School and a graduate of the Marine Corps Command and General Staff College.
Director of Human Resources
Frank originates and leads Diligent’s Human Resources practices and objectives that provide an employee-oriented, high performance culture. Frank is responsible for all aspects of human capital recruitment, compensation, benefits, and retention of employees. Frank is a seasoned human resources professional with principal strengths in benefits & employee relations, performance management, coaching. He understands the importance of talent knowing talent and having a healthy employee referral program along with supporting employees with health benefits questions to best utilize their coverage through an ever changing environment with health care.
Prior to joining Diligent Frank was in the retail business in Human Resources and Training including Saks Fifth Avenue and ANN Inc.
Frank attended St. Petersburg College.